Contact Rocket Vitals
Support, bug reports,
or a real project conversation.
If you need help with the product, found something broken, or want Rocket Park to help fix what the scan uncovered, this is the right route.
Team
Built and supported by Rocket Park.
Response
Standard replies target a 48-hour window.
Priority
Mark urgent security issues clearly for faster triage.
Contact reason
Support
Questions about scans, reports, confusing output, or anything that looks off in the product.
Contact reason
Bug reports
If something broke, behaved strangely, or produced a result that does not make sense, send it over.
Contact reason
Project help
If the scan found issues and you want a team to fix them, Rocket Park can step in.
Direct message
Get in touch with the team
Best next step
Send the issue to Rocket Park and skip the vague back-and-forth.
Rocket Vitals is built by Rocket Park, so support, product feedback, and website implementation help all route back to the same team.
Contact Rocket Park →What to include
A useful support message beats a long one.
The URL you were scanning, if relevant
Steps to reproduce the issue
What you expected to happen
What happened instead
Screenshots, console errors, or report excerpts if available
Response expectations
Clear timing and clearer routing.
Most questions fit the normal support path. Security issues should be marked explicitly so they can be triaged faster.
Standard
We aim to reply within 48 hours for normal support and product questions.
Security
Include SECURITY in the subject line for urgent security-related issues that need faster triage.
Need implementation help too?
Rocket Park can help fix the website, not just discuss the report.
If the scan uncovered real issues and you want a team to handle the work, you can continue that conversation directly with the studio behind the product.